Terms & Conditions
Acceptance of termsThese terms and conditions govern all supply of goods and services ("products") by Elron Pacific Ltd. (Coffee & Tea) to you, the purchaser of goods from us, including your use of the website at www.coffeeteacy.com ("the website"). They are effective from March 1st, 2018 and will replace all earlier Elron Pacific Ltd. terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
To make a purchase from our online shop you must be 18 years of age or over.
Purchases from our online shop may only be made by persons who are acquiring goods for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
Availability and supply
All orders are subject to the availability of those products. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.
www.coffeeteacy.com is trying to be as accurate as possible to the characteristics of the products displayed in our shop. However, www.coffeeteacy.com is not responsible if the features or other content related to products sold through our online shop is inaccurate, incomplete, non-time-to-date, or generally buggy.
Delivery and delivery charges
Prices for goods and services stated on our website are exclusive of any applicable delivery charges.
To deliver online orders/purchases within the territory of Republic of Cyprus we use services of ACS Air Courier Services (Cyprus) Ltd.
The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.
The products you choose to buy are the exact ones that we are going to deliver. We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
All prices are in EURO (European currency) and are inclusive of any Goods and Services Tax ("VAT") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.
An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.
1. Direct deposit to our Bank account (Hellenic Bank Public Company Ltd.)
2. Cash on delivery (pay cash to courier).
3. We also accept payment from your PayPal account if you have one.
Credit Card Security
All payments are processed via PayPal's secure payments system to ensure high levels of payment security and are subject to PayPal's terms and conditions.
Click here to for PayPal's terms.
Changes and Returns
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations to provide a remedy. Customers which are informed about problems with their order due to lack of stock or rejected orders are entitled to refund of their money or cancellation of their order.
Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.
We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.coffeeteacy.com.
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
We may deliver notices to you by sending them to an email address that you have notified to us.